This policy concerning the protection of personal information (the “Policy”) describes how the www.ditesleavecdesailes.ca / www.sayitwithwings.ca Web Site (the “Web Site”) collects and uses personal information that you provide on the Web Site. The Web Site is owned and operated by Olymel S.E.C. conducting business under the Flamingo name (“Flamingo”).
The terms “you” and “yours” refer to the person using the Web Site.
Flamingo may offer you the opportunity of connecting to its Web Site or of using our services and tools via a mobile device. The provisions in this Policy apply to all types of mobile access and to the use of mobile devices. This Policy is cited as a reference for all Web Sites adapted for mobile use concerned.
By using this Web Site, including by purchasing products online, you consent, without limitation, to be legally bound by this Policy.
2. Collection of Personal Information during Navigation
Flamingo does not collect your personal information when you navigate the Web Site unless you voluntarily register for a specific service which requests such information from you, notably by creating a user account and by choosing a password or when you proceed with the purchase of products via the Web Site.
You provide us with personal information in this way such as your name, your email or postal address, your telephone number or numbers, information pertaining to your PayPal account, the names of persons to which purchases were shipped, as well as their addresses and telephone numbers, information on the products that interest you and financial information and, in some cases, your opinion and personal preferences.
3. Information Collected in the “Flamingo Newsletter” Section
In the “Flamingo Newsletter” section, Flamingo requests that you provide your first and last names, address and email, postal code and other information. This information serves to send you various information by email if you so desire. If you so desire, you can delete your user profile for the Flamingo newsletter by visiting the following page: http://communications.olymel.ca/fr/desabonnement.html.
4. Other Information Collected
When you access the Web Site, as is the case for most Internet Sites, some information is automatically collected. In particular, it includes the country where you are accessing the Web Site, the domain name and IP address you are using to access the Web Site and your type of browser and operating system. Flamingo uses this information for statistical purposes to analyze traffic to the Web Site and to help make improvements.
5. Use of Personal Information
Flamingo may use your personal information to (i) process your order and to answer questions about the status of your order; (ii) send you or your friends, relatives or associates, products that you have ordered; (iii) maintain contact with you and provide you with ongoing personalized service; (iv) communicate with you (via e-mail, post or otherwise) and provide you with promotional materials and additional information regarding our products, services, surveys, contests, promotions and special; (v) help us learn more about your shopping preferences; and (vi) conduct marketing and performance research, to assist us in measuring our customer service, benchmarking our performance and to help us improve our shopping experiences and product offerings. As provided above in Section 3, you may always choose not to receive promotional materials or marketing information.
For clarity, we will not send commercial electronic messages without your express consent.
6. Information Provided by Communication via [email protected]
If you submit a request by email on this Web Site, the personal information that this request may contain will be forwarded solely to employees of Flamingo who require access to it in the framework of their duties.
7. Protection of Personal Information
Flamingo has put in place a physical and electronic process for protecting information collected online.
To prevent unauthorized access to your user account on the Web Site, please maintain the accuracy and integrity of the personal information associated with your user account and ensure this information is used appropriately.
8. Non-Divulgence of Personal Information
Except as provided in this Section 8, Flamingo does not divulge to third parties personal information gathered on its Web Site, unless Flamingo obtains your authorization to do so or in particular circumstances, for example, to process your order for products online, when the law requires it, in the context of judicial acts or in response to the request of authorities responsible for the application of the law.
Moreover, Flamingo does not sell its list of Web Site users. Only the employees, representatives or agents of Flamingo responsible for the management and development of the Web Site or for the processing of online orders for products have access to the information collected as part of their duties. These employees, representatives or agents all have been instructed to comply with this Policy in force with respect to confidentiality.
9. Risks Associated with the Internet
Despite Flamingo’s efforts to ensure third parties will not access or obtain personal information concerning you through its Web Site, complete confidentiality and security cannot be guaranteed currently on the Internet. Communication via the Internet is subject to interception, loss or alteration. You acknowledge and agree that Flamingo cannot be held responsible for damages resulting from the transmission of confidential information or personal information over the Internet and that such communications are at your own risk.
You should note, however, that without cookies, some of the Web Site’s functions will not be available, and you may lose some of the benefits of the Web Site.
11. Hyperlinks to Other Sites
The Web Site may contain hyperlinks enabling users to visit sites maintained by other companies. Flamingo has no control over these sites and is not responsible for those listed on its Web Site. Any information you transmit to these sites will be subject to confidentiality policies applicable to those sites.
Flamingo reserves the right to modify at any time this Policy without notice. You may consult it at any time on the Web Site.
We will advise you of any forthcoming changes to this Policy by posting an update notice on this Web Site. If you continue to use the Web Site after a new version of this Policy has been posted, you are indicating your acceptance of the changes and are bound by these changes. It is incumbent upon you to examine this Policy regularly and the changes that will eventually be made to this Policy.
You have the right to request access to personal information Flamingo has collected about you and to correct it as needed. If you have consented to having your personal information collected, used or communicated as indicated herein, you may at any time retract that consent by communicating with our privacy officer through the address indicated below.
For any questions or requests concerning this Policy, please communicate with Flamingo Consumer Services at the following address: [email protected]
Updated as of July 3 2018